Shipping policy

Order Processing

  • Orders are processed within 1–3 business days
  • Orders placed on weekends or public holidays are processed the next business day
  • Processing times may vary during peak periods or product launches

Shipping Times

  • Australia (Standard): 3–8 business days
  • Australia (Express): 1–4 business days
  • International: 7–21 business days (depending on location)
  • Delivery times are estimates and may be affected by external factors

Shipping Costs

  • Shipping rates are calculated at checkout based on location and order size
  • Free shipping may be offered during promotions or above certain order values

Order Tracking

  • A shipping confirmation email with tracking details will be provided once the order has been dispatched
  • Tracking updates depend on the courier service

Delivery Issues

  • If an order is delayed, lost, or arrives damaged, contact contact@ddosapparel.com.au
  • Each case will be reviewed and resolved accordingly

Incorrect Address

  • Customers are responsible for providing accurate shipping details
  • Orders returned due to incorrect addresses may require additional shipping fees for redelivery

International Orders

  • International customers may be subject to customs duties or import taxes
  • These charges are the responsibility of the customer

Delays & Service Interruptions

  • Shipping times may be impacted by factors outside of control (e.g. courier delays, customs, peak seasons)
  • Updates will be provided where possible

Contact